Best Western Heronston Hotel & Spa - Bridgend (Wales)

ex. BEST WESTERN Heronston Hotel

Ewenny Road, Bridgend (Wales), United Kingdom, CF35 5AWshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  175 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

The tranquil Best Western Heronston Hotel & Spa is placed close to the beachfront. The hotel's modern building set in the heart of Bridgend was completely refurbished in 2011.

The property is set 20 minutes' walk of the city center. Such Bridgend sights as Margam Park and National Museum Cardiff are all within reach.

Nearby points of interest include a castle and a museum.

Rooms

The property comprises of non-smoking rooms, including standard twin room for single use, superior king suite and king room appointed with free Wi-Fi, cable TV, a safe, a sitting area and a writing desk. The guestrooms feature en suite bathrooms with a shower, a hairdryer and complimentary toiletries along with an electric kettle, a dishwasher and coffee/tea makers as well as traditional furniture.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Dishes of international cuisine are served in the indoor restaurant. Guests are welcome to the Heron bar to relax with a drink. Serving an array of dishes, Poco Poco are 650 meters away.

Services

There are such business facilities as a business center, a meeting room and a copier on the premises.

Relax

The property offers beauty therapy, steam baths and manicure for guests who seek relaxation.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   75.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Turkish bath

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Horseback riding

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor heated swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • Garden view
  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Cardiff-wales Airport (CWL)12.1 mi
Fairwood Comm (SWS)22.5 mi
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Reviews
7.2
Very goodBased on  175  reviews
  • 4.6
    Guest rating

    Location

    The room was airless no windows very hot beds need renewing and smelt musty and damp .Seem to have a problem with seagulls at 5am in the morning

  • 9.2
    Superb

    We have relatives in bridgend so hotel is situated for East access

    Nothing

  • 10.0
    Exceptional

    Very helpful staff. There was an issue with my bedroom door but I was given an upgrade to the bridal suite which was huge, luxurious and comfortable .

    Nothing

  • 8.8
    Superb

    Very pleasant and helpful reception, good bar and restaurant. Room was good, and facilities very good.

    Nothing

  • 7.4
    Very good

    Quiet and restful location

    Bar meals were a bit limited

  • 8.2
    Fabulous

    Comfortable Hotel with great food

    A bit inflexible with room use

  • 7.0
    Very good

    food

    shower

  • 9.6
    Exceptional

    Overall a very pleasant hotel very well priced

    No critism at all

  • 9.2
    Superb

    My husband and I chose to stay at this hotel as we were visiting family in the area. The accomodation was excellent and the breakfast very good quality. All the staff were polite and efficient. When we returned to the hotel on our second night, at 11pm, we were rather concerned to see that a 50th Birthday party was being held in a first floor function room, with loud music drifting out through open doors and windows. As our bedroom was on this floor we were worried that we would have trouble sleeping. However, once we entered our room we were very pleasantly surprised that no music or noise could be heard. We would recommend this hotel to anyone and will definately make a return visit in the future

    The only thing we didn't like was that, when first arriving at the hotel, the sign was not lit up bgy the road, so that we almost missed the entrance.

  • 8.8
    Superb

    Have stayed here before and it is very convenient for Bridgend Town and the Pines factory outlet shopping centre. You are in between Swansea and Cardiff. Porthcawl and Ogmore by Sea are very close I.E. 2 and 5 miles. Uusally stay when visiting family as they live in Bridgend. The pool, sauna, steam room facilities are lovely shame there is no outdoor pool any longer as it has been filled in. Breakfast was good but waiter/waitress service wasn't up to it's usual standard as a lone women in the restaurant for breakfast I felt decidedly ignored and had to practically grab someone to get a pot of tea.

    Our room (53) was a bit tired and could do with updating. We couldn't open the patio doors as there wasn't a key. Also it looked as though they were damaged. This was a bit worrying as the fire alarm went off at 7.10am and if the fire had been the hallway we wouldn't have been able to get out! However fortunately it was a false alarm.

  • 7.8
    Fabulous

    The staff were friendly and helpful,reception staff gave us advice of where to visit on a wet day!we had an executive double room for 2 adults and 1 child we were pleasantly pleased by the size of room,and it was in a quiet location.we cant fault the sevice,unknowingly to us our 7yr old left her beloved platypus in the room on departure,the following morning we received a parcel containing platy the platypus with a lovely note from phillipa,she doesnt realise how she saved our bacon so thank you, those little touches are very important.this was the first time we have used a best western and will use them again.

  • 9.2
    Superb

    The staff were fabulous, we arrived a little early and it wasnt a problem to check in. The pool and spa facilities were wonderful and there was plenty on offer at breakfast, lots of variety

    My only complaint is that the room didnt have air conditioning and it was very hot and humid, we did have the windows open but there was a lot of noise from just outside the window as a shed of some sort was being demolished

  • 8.2
    Fabulous

    Exellent cuisine helpful staff

    No complaints

  • 8.8
    Superb

    As a family group of two adults and four children we stayed for three nights b&b in Aug and had a wonderful break. We felt we got good value for our money as the facilities were excellent and the food likewise. The location was perfect for exploring south Wales with both Cardiff and Swansea nearby. Leisure facilities were great ,our regret was that we did not avail of them enough. One abiding memory of the hotel was the relaxed atmosphere there which was our main reason for taking this family break.We loved it and would love to go back sometime in the future.

    Would have liked interconnecting rooms

  • 7.4
    Very good

    Welcoming staff; warm on a very cold night;convenient for our needs.

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Highlights
7
Very goodBased on  175 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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+ More- Less
Getting around
Airports
Cardiff-wales Airport (CWL)12.1 mi
Fairwood Comm (SWS)22.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room